Driver Verification Virtual Assistant

About the Role

We are seeking a detail-oriented and proactive Virtual Assistant (VA) to support high-volume

driver verification operations for a trucking organization. This role is critical to ensuring timely

completion of employment, safety, and compliance verifications for commercial drivers. The

ideal candidate is highly organized, persistent in follow-up, comfortable communicating with

external contacts, and capable of managing sensitive data with strict confidentiality.

Key Responsibilities

Driver Employment & Safety Verification

● Research prior employers and relevant contacts using online tools and databases

● Initiate verification requests via email, electronic fax, or other approved channels

● Conduct outbound calls to confirm contact information and submission details

● Follow up consistently until completed verifications are received

● Track progress across multiple requests per driver application

● Maintain documentation and status updates in internal systems

Process Coordination

● Manage verifications covering the past three years of employment history

● Obtain drug and alcohol, safety, and accident history reports from previous employers

● Handle high-volume workloads where a single application may involve multiple employers (often up to 10)

● Ensure completion within internal turnaround targets

Data Security & Compliance

● Handle confidential personal information (e.g., SSN, driver’s license data) with strict adherence to security protocols

● Comply with all confidentiality agreements and data protection policies

● Utilize secure systems for document transmission and storage

• Strong computer proficiency and ability to learn new systems quickly
• Excellent internet research skills (e.g., locating company contacts and verification channels)
• Clear and professional verbal and written communication skills
• Confidence making outbound calls and speaking with business representatives
• Exceptional organizational skills and attention to detail
• Ability to manage multiple tasks simultaneously and meet deadlines
• Persistent follow-up mindset with strong task ownership
• Reliable internet connection and quiet workspace

• Experience working for a trucking company, transportation firm, or truck driver recruitment agency
• Background in driver recruiting, onboarding, safety/compliance, or DOT-related administrative support
• Experience with employment verification for commercial drivers
• Familiarity with industry-standard forms and processes for driver history checks
• Experience in high-volume recruiting or onboarding environments
• Familiarity with electronic fax platforms and document management tools
• Experience handling sensitive or regulated data

• Initial focus on driver verification processes
• Opportunity to expand into additional administrative or compliance tasks based on performance
• Month-to-month contract structure

• Has experience supporting trucking operations or driver recruiting teams
• Is not hesitant to make phone calls to unfamiliar organizations
• Thrives in fast-paced, high-volume environments
• Can independently track tasks and ensure nothing falls through the cracks
• Demonstrates persistence, professionalism, and accountability
• Values accuracy, confidentiality, and process discipline

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM