Head of Design - Trading

Strategic Leadership

• Define and own the design strategy and the user experience vision for onshore trading products, ensuring alignment with business objectives and measurable outcomes.
• Influence inflection points in product strategy, ensuring design reduces risk and accelerates successful outcomes.
• Partner with Product, Engineering, Data Science, Compliance, and regional teams to create evidence-backed recommendations that resonate with executives.
• Communicate design direction through compelling narratives that drive alignment and action at senior levels.

Design Excellence

• Establish and maintain exceptional craft standards across the design organization, with systematic approaches to visual design, interaction design, and design systems.
• Lead design thinking methods at the executive level—facilitating workshops, sprints, and strategic framing sessions that translate ambiguous problems into actionable design direction.
• Own end-to-end user journeys (web and mobile) from problem definition through post-launch iteration, with clear accountability for experience quality.
• Simplify complex financial and trading concepts into intuitive experiences that serve users across the expertise spectrum.

Team Leadership

• Build, develop, and advance a high-performing design team with strong craft capability, strategic thinking, and operational excellence.
• Establish career paths, design culture, and mentorship structures that attract and retain exceptional talent.
• Elevate design literacy and customer-centric decision-making across product and engineering partners.

Data-Driven Impact

• Leverage behavioral data, user research, and market insights to validate design decisions and measure outcomes.
• Translate design work into clear decisions, opportunity sizing, and prioritization that deliver measurable product and business improvement.
• Establish design-driven KPIs and accountability for adoption, engagement, conversion, and retention metrics

Experience & Track Record

• 12+ years of product design experience, including 5+ years in design leadership with direct team management.
• Proven ability to turn customer insight and design strategy into measurable business outcomes—improved adoption, engagement, conversion, retention, or revenue growth.
• Demonstrated experience influencing roadmap trade-offs, investment decisions, and product performance metrics.
• Track record of delivering against aggressive timelines in regulated financial services environments.

Domain Expertise

• Deep experience designing for financial products—trading platforms, investment tools, or fintech applications serving both retail and sophisticated users.
• Demonstrated fluency in investment strategy concepts: portfolio construction, risk management, order types, market dynamics.
• Experience designing for algorithmic, automated, or AI-powered product capabilities.
• Understanding of regulatory constraints and compliance requirements in financial services (US market experience strongly preferred).

Design Craft & Methods

• Exceptional visual and interaction design sensibility with a portfolio demonstrating systematic design decision-making and sophisticated execution.
• Mastery of design thinking facilitation—ability to lead workshops, design sprints, and strategic framing sessions with executive stakeholders.
• Expertise translating complex financial products into intuitive, accessible experiences without sacrificing power-user capability.
• Strong command of design systems thinking and scalable design infrastructure.

Leadership & Influence

• Proven ability to hire, mentor, and retain top design talent while fostering a culture of craft excellence and accountability.
• Exceptional executive communication, strategic framing, and the ability to advocate for design decisions persuasively.
• Success working across global teams, multiple time zones, and culturally diverse audiences.
• Ability to operate in dynamic, fast-moving environments with clarity and composure.

• Bachelor's degree in Design, HCI, or equivalent professional experience.
• Experience in fintech, crypto, or regulated financial services.
• Background working with global teams across multiple time zones.

#LI-SHONE #LI-HYBRID